Track and manage every WordPress service order from submission to completion. PSP’s orders system gives your operations team full visibility into service delivery while Seahawk handles fulfillment under your brand.
How Orders Work in PSP
When your customers purchase a WordPress service — whether it’s a custom website build, hacked site repair, site migration, or SEO package — an order is created in PSP. Orders flow through your WHMCS integration or directly through your service pages, and Seahawk’s expert team begins fulfillment immediately.
Order Lifecycle
Every order follows a structured lifecycle: submission, assignment, active work, quality review, and completion. Your team can monitor each stage through Nest Dashboard, and your customers receive proactive updates under your brand throughout the process.
WHMCS-Synced Orders
Orders placed through WHMCS automatically sync into PSP. Client products are linked, ticket threads are connected, and your billing remains accurate with read-only pricing pulled directly from WHMCS. No manual data entry, no reconciliation headaches.
Service Categories
Orders are organized by service category for clear operational tracking. Categories include WordPress Builds (custom designs, Quicksite, rebuilds, ecommerce), Dev Services (hacked site repair, speed optimization, migrations, dev hours), SEO Services (SEO foundations packages), and AI Frontier services. Each category has its own fulfillment workflow optimized for delivery speed and quality.
White-Label Delivery
Your customers never interact with Seahawk directly. All order communications, status updates, and deliverables are presented under your brand. Seahawk’s team operates as an extension of yours — experienced WordPress professionals working behind the scenes to deliver exceptional results.
Order Analytics
Nest Dashboard provides real-time order analytics including total order volume, revenue by service category, average fulfillment time, and growth trends. Use this data to identify which services your customers value most and where to focus your sales and marketing efforts.